1 reviews | Active since Mar 2017

23 Mar 2017, 10:27

HORRIBLE SERVICES!!!

<p>I have never been this furious with DSTV services. I have called your *********** consultants for over a month now and each time i have to explain my story to resolve my issue. Our services have been disconnected every week for the past month. In January this year we made a double payment so that we can always be ahead with payments, in February we made another payment and till this day I have to call Multichoice to connect the services and each time I'm being billed a disconnection fee and they have since then pilled up. I emailed the bank statements and everything you people need to verify this but I still find my self having to use my airtime and stay for hours on end to receive the services that I'm paying for. I have even cancelled my stop order and requested a debit order arrangement, I signed the forms and returned it but I'm telling you that till this day my debit order arrangement hasnt been updated and come month end my services will be off. Is this your way delivering services?????</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Mar 2017, 11:32
Official

Dear Tsotang Mokhesi

We acknowledge receiving your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice : Hello Peter team

Best regards,