Horrible service with no value for money

Nightmare and worst Service at all. I have three days of not viewing called in to update my banking details and asked consultant to upgrade my package. Wow things changed my Services where active and she did wat she did then boooom my dstv was now on E16-4. She tried to send command to clear the error nothing for over an hour with my airtime. She advised me to call after an hour she is escalating my issue to technician this was in Saturday, called after an hour I was now told to get a installer to work on my signal. Called the the installer Sunday paid the installer still no resolution called the call center while the installer was in my house. Still no resolution took my device to my neighbors house to check if my wiring is a problem still there was no picture stuck on E16-4 the consultant kept me jn hold for over 30 minutes and didn't come back to me. It's Monday today still no picture. I have lost 5 hours of my airtime. Installer money 💰 and 3 days of non viewing. DSTV is a complete joke. Pple If you need value for money look elsewhere.