Horrible service with DSTV installation
It has been a nightmare of customer service.
1. Two weeks ago, I upgraded 2 of my accounts to DSTV compact plus 2. My houses are 250 kms apart. It has been a nightmare to call DSTV after the consultant promised the decoders will be delivered same time. 3. After confirming date for installation I travelled 120km and their installer did not arrive or call. My call has been in escalation for a week now. 4. On another poor service a consultant said I can only have limited access to DSTV now this despite paying for 2 DSTV compact now my devices are limited as if I'm paying for 1.
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DStv (MultiChoice)'s replyOfficial
10 May 2021, 22:53Hi Mnisi Mvuleni,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 May 2021, 22:53
Official
Hi Mnisi Mvuleni,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team