1 reviews | Active since Jan 2017

27 Jan 2017, 18:20

Horrible Service that Will **** you

<p>I have been paying my DSTV as per the payment arrangement. However, I haven’t received any statement in and My Credit Record Was never updated since July 2016. It shows that I am a Bad payer were else I have been paying my debt and still they won’t have sent me a statement to show me what I am paying for and what I am being charged. This is terrible exploitation of consumers and bad service. I cannot even open an account or buy anything on credit. I might as well be dead.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2017, 08:03
Official

Dear TERESSA MALATJI MALATJI

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2017, 10:28
Official

Good day TERESSA MALATJI MALATJI

Please accept our sincerest apologies for the level of service you have received in this regard.

We have escalated your concerns to our De listing department for urgent assistance.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert