Horrible service, really disappointing cos I’ve never encountered such services from u guys.

I’ve called multi choice 8 times today seeking assistance , so I recently called to change my payment date to month end from the 15 cos my mom used to pay it and now I’m taking over as her daughter. When I jumped in on the app to make payments for compact plus package I saw a figure of R1200 which is double the price of the compact plus package. When I called to speak to a consultant, he was yawning on the phone and told me about the connection fee of R50 and R89 of whatever services which I’m ok with. But almost R1300 aibo and to get that response from your team as if we’re begging u guys. We’ve been loyal customers to DSTV since 1999. I’m really disappointed in ur service, so we sit here with no TV because ur consultant told me it is what it is