Horrible Service Quality & Attitude

<p>I am highly disgusted in the manner in which Multichoice consultant - Ludwe handled a customer service call today. It was nothing but horrible service quality mixed with *********** attittude. Multichoice is a very big company and claims to provide good service to clients. That call needs to be listened to and consultant needs to be addressed and coached accordingly if not given a warning! I had to even request to speak to a supervisor. Ludwe kept on saying Sharp to me as if he is on some show pr holiday. Does multichoice not employ and develop professionals to provide excellent service and lift the company name high??? </p>