Horrible service plus no data

Every month I must contact Dstv about my account after I told them we get paid on the last day of every month yet they turn my viewing off the same day I also have countless issues with my router I paid yesterday today I have no data loaded yet it's the first the customer service agent tells me that they can't see my payment yet its reflecting on the app my side so I don't know which system they check its quite bizarre I am sick and tired of multichoice then they wonder why people are moving away from them they continue to provide poor service