KR
Kyle R

1 reviews | Active since Dec 2011

09 Oct 2016, 18:41

Horrible service/ No connection

<p>My subscription is paid up and my DSTV explora has been rebooting itself the entire day!. I phoned dstv so that I can swap the decoder and just use my SD decoder and nothing worked! I try phoning them again and they just cut the call repeatedly! </p> <p> </p> <p>From what I gathered they are having a "problem with the exploras". I could watch TV the entire day and Sunday is the one time one wants to do so!</p> <p> </p> <p>DStvs service is hopeless. If it wasnt for sports.I would only be using Netflix!!</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Oct 2016, 08:32
Official

Dear Kyle

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Oct 2016, 14:34
Official

Dear Kyle Raman

Please accept our sincere apologies for this disruption in service.

We are aware of the problem the matter is still currently under investigation, feedback will be communicated as soon as more information is available.

Thank you for your patience and understanding while we are resolving the matter.

Regards

Elna