HORRIBLE SERVICE +HORRIBLE EXPLAINATION

Multi choice does not only not aswer there phones , but also , make empty promises to clients , this is my SECOND hello peter complaint and to this day - NO ONE has called me , I understand call centres are busy - but almost a month later !!!<br> what exactly is happening there , i want my insurance on my spare decoder cancelled and refunded to me , this is a resonable request ,but for MULTICHOICE , im asking you to go to the oppersite side of the earth and never return - you guys are truly horrible , its so dissapointing that such a strong brand has no competitors and useless service .<br>