Horrible service getting disconnected while my account is up to date.

I reconnected my DSTV services last week and I had to pay way more than required and my services were disconnected 1 day after the payment. I had to call the call centre to fix this and 7 days later my services are reconnected again. I am receiving no joy. Billing is also incorrect I keep on getting billed for 2 DSTV premium services while I only have one subscription. Yesterday my account was debited but there was a payment made last week to reconnect my services. The call center agents are also not clued up to resolve any queries.