Horrible service from DSTV

I bought an explora 4months ago and called in to activate it and to make it my main primary decoder and my HD the extra view, instead they activated two subscriptions on my account. WHY WOULD I WANT TO PAY TWO SUBSCRIPTIONS IN ONE HOUSE. Then I called for it to be rectified because my account was suspended saying I have not paid in full, they said they would rectify the mistake but ever since my account is suspended 5 times a month and I would have to call in and hold on a line for a consultant to first go through the account and activate it and say they will rectify it each time. Now it is getting out of hand we I have to call 2 to 3 times a week to do the same ridiculous thing over and over again with nothing being done about it. Right now as I am sitting my account is yet again suspended with and I refuse to call again as I feel that I have already spent over a thousand rand just calling dstv. I need this to be sorted out immediately.