Horrible service from DSTV
<p>Paid my account using FNB EFT system on 2May 2017, customer code is correct, etc. I was disconnected. Called DSTV on 15May, sent through proof of payment to ********** Received a reference, which means absolutely nothing! Got reconnected. Only to be disconnected the following day. Called, spent more money waiting.on call center, etc. Emailed proof again to all consultants who had tried to help!! Got disconnected again this morning 17May. Called at 11:35. Was told I will be reconnected within 3 hours due to new system. Had to call again at around 3pm....still no connection. Called again at 7 was told my case was escalated to Business something..... Only when I started screaming at the call center agent, was I reconnected. I know I'll be disconnected again tomorrow because my funds still have not been allocated. I so wish there was a good alternative to this nonsense. Pathetic beyond imagination. I am livid.</p>
Dear Vusi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Dear Vusi
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Hi. Issue still not resolved! Please attend to this if your company is serious about serving people. This is just pathetic now.
Hi. Issue still not resolved! Please attend to this if your company is serious about serving people. This is just pathetic now.
