JF
Jacky F
1 reviews | Active since Apr 2016
23 Jan 2025, 07:51
Horrible service
Two weeks ago, I requested a simple debit order date change, this was not done. As long as you guys get the sale, to hell with customer service. My account was debited and there were no funds in it, due to non-execution I will be charged a fee, so tell me who is responsible for this? Kindly sort this out asap and don't call me for dates you guys can access my account and see which date this request was made and you're welcome to listen to the recording.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
23 Jan 2025, 08:01Hi Jacky ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2025, 08:01
Official
Hi Jacky ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
JF
Jacky F's updateReviewer Update
23 Jan 2025, 08:04Kindly ensure that you unblock my account, if I do not pay month end then you can suspend my services.
JF
Jacky F's update23 Jan 2025, 08:04
Reviewer Update
Kindly ensure that you unblock my account, if I do not pay month end then you can suspend my services.
JF
Jacky F's updateReviewer Update
23 Jan 2025, 14:32It's almost 3 0' clock still no response!!!
JF
Jacky F's update23 Jan 2025, 14:32
Reviewer Update
It's almost 3 0' clock still no response!!!
JF
Jacky F's updateReviewer Update
23 Jan 2025, 22:05I actually paid you guys today, I'm cancelling my Internet with you guys, please come and get your router.
JF
Jacky F's update23 Jan 2025, 22:05
Reviewer Update
I actually paid you guys today, I'm cancelling my Internet with you guys, please come and get your router.
JF
Jacky F's updateReviewer Update
23 Jan 2025, 22:07So done with this company. We have many ******* options available, loyalty se voet!!!
JF
Jacky F's update23 Jan 2025, 22:07
Reviewer Update
So done with this company. We have many ******* options available, loyalty se voet!!!