1 reviews | Active since Apr 2016
Have to call in 3 times to reconnect our dstv after payment was made. Contact centre agents were extremely rude and abusive. Telling us that that if we send a stamped bank statement as proof of payment we would be reconected of which we did and told that services were reconected only to find out after sitting for half an hour nothing was done. After calling in for the 3rd time as an upset client the agent informs us to stop talking so much and in a really aggressive tone saying DIDN'T you hear me the first time..when he had claimed to reconnect us.WOW is that how DSTV treat their loyal customers. This is also not the first time this has happened. Almost everytime we call in there is some sort of issue. We can't wait to leave as this will definitely be the last month we support such a company.
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