Horrible service

I called this morning and spoke Lamla Soga regarding a ridiculous amount of R755 that Dstv wanted me pay and she was not helpful at all and I asked to speak to her supervisor/manager instead she dropped my call without assisting, I then called again around 9 and asked for the manager and I was told that he/she is busy they’ll call me back after 10 min, it’s 2 hours later and I haven’t received any call.

I want to cancel my subscription and I’m tired of calling and dealing with mediocre service, somebody better call me back so that I’ll cancel cause this is happening for the 2nd time this year.