Horrible service.

Waiting for over three weeks for the Fibre to be installed. We recieved our streama and router. They told us that our installation would be done on the 8th November. To date 18th November, nothing has been done. Every time they call to find out what the problem is and I have to start the process all over again. And then everytime they say they'll get back to me with feedback. No one gets back to me before close of business. I have to email or phone to get assistance and start the process all over again explaining my story. They say they'll get back to me yet again and nobody does. Today someone tried calling me, when I answer, they cut the call. I called back immediately, waited in the queue and when the call gets answered, they immediately cut the call. I tried to call back three times and the same thing happens. I have exhausted all avenues. With the world cup starting on Sunday, it's really sad that this service is so pathetic. We've made preparations early enough for this to be done before the world cup. But sadly, Dstv and multichoice has dissapointed up. Going to try and find the correct ombudsman to get this resolved.