LR
Lebogang R

1 reviews | Active since Jul 2019

03 Feb 2020, 21:04

Horrible service at multichoice

Good day I have paid my account using my fnb cellphone banking as usual ,it shocked me this month when I had to watch t.v my account has been suspended, I called multi choice and I was told they are busy I waited for 10 min on the call using my airtime..this othe lady by the name of SIPHOKAZI "CONSULTANT " gave me an attitude telling me to send proof off payment I ask how cos I always pay via cellphone banking...I am so disappointed with multichoice

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2020, 08:48
Official
Hi Lebogang Ramphela,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team