Horrible Service and service still not active

I have been struggling with reconnection since first week of August 2020. I activated the service in the first week of August and was assured my prorata fee will be charged with everything. On the 9th August I received an sms that I had to pay R97 for PVR, then I paid at pep, but no activation till I had to call on Monday, where PVR was only activated on the thursday. 18th August 2020 my service was deactivated and requested to pay an amount of R380, but when I called in on the same day, the amount had changed to R417. Turns out the first consultant didn't debit my account and I didn't have funds to activate the service on the day, thus consultant escalated to manager and no feed back. I called back on 20th August 2020,and now amount to pay was R523, was promised that service would be activated. I called back later cause service was still not active. Gentleman hung up on me. I called again, the lady was trying to assist, when I asked her to hold to ask my mom to check whether its active, she placed me on hold for a very long time as well and never came back to me. This is by far the worst experience I have ever had in my life, in terms of service. Amounts keep changing, phones keep getting cut, calls get redirected and the service is just altogether horrible.