LS
Lebogang S
1 reviews | Active since Jul 2017
10 Jan 2022, 10:56
horrible service and *********** staff
My services were disconnected after Multichoice failed to amend my banking details for several months, they would just disconnect my services yet failed to debit my account I spoke to a consultant last week after making an eft payment, I had advised that I will not pay the reconnection fee as it was their fault for not debiting, now i am shocked, my services are disconnected again, I need a line manager to contact me so we can sort this matter out, this is so unprofessional and unfair,
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Replies (2)LS
Lebogang S's updateReviewer Update
10 Jan 2022, 13:36I have been trying to call your contact centre I was placed on hold for a good 12 minutes, can someone please sort this matter out, I am really irritated
LS
Lebogang S's update10 Jan 2022, 13:36
Reviewer Update
I have been trying to call your contact centre I was placed on hold for a good 12 minutes, can someone please sort this matter out, I am really irritated
LS
Lebogang S's updateReviewer Update
10 Jan 2022, 13:44This complaint will be escalated to Calvo Mawela and Imitiaz Patel
LS
Lebogang S's update10 Jan 2022, 13:44
Reviewer Update
This complaint will be escalated to Calvo Mawela and Imitiaz Patel