YP
YASMIN P

1 reviews | Active since Nov 2016

02 Oct 2020, 13:31

Horrible Service

I have had the most disgusting service from DSTV, early this year i received an sms saying if i reconnect my dstv i will pay R279 for compact, then called in and spoke to an agent and there was no mention that my premium will increase after a few months and without my knowledge. i have already phone over 7 times asking for a manager or team leader in the past few months and every single agent told me that they are in a meeting. its rather strange that every minute of the day managers and team leaders sit in on meetings. i feel ******* and **** to by DSTV , fooled into reinstating my package and then take advantage and increase my premium when it suits you.

i am absolutely disgusted with this service

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2020, 13:45
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team