Horrible service

<p>I wanted to take a decoder on contract, but paperwork were getting lost. So i went and bought my own decoder and be on prepaid. But somehow there is two accounts now, and i keep getting suspended telling me i must pay, then i can't use the pvr option. ..then i have to call the call centre to fix it. Don't understand why they can't just remove the " contract " account from my name. I am sick of this, and my account with dstv is not even a month old