SK
Sasha K

1 reviews | Active since Jun 2021

02 Dec 2023, 09:32

Horrible service

I'm extremely angry my ID *** contact *** On the 29 Nov 2023 I viewed my balance to pay which was 443 and I paid today u disconnect my services and tell me I need to pay an additional payment it's not fair that your accounts department is not on point I want this resolved asap or on the 4th Dec I'm taking this to this ombudsman disconnecting my services becoz you got yr books wrong is not my problem

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Dec 2023, 11:08
Official
Hi Sasha,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team