1 reviews | Active since Feb 2021
Horrible service
Good Day Once again!
I just want the cancellation email because honestly every month I need to call in or send message like I’m a clown,asking why my dstv has been switched off,after I’ve over paid yet again.
I literally cannot deal with this anymore I prefer cancelling this
I have never missed a payment but my dstv gets switched off every 4th day and I get told I need to pay,this is poor service and you are making my name very bad.
Price lock means that the price stays R999 throughout but I have been paying R2000-R1400 almost every month since November.
This is the worst service I have ever received
Peter please give me advice on what I can do about this matter ? I need advice urgently
I can’t keep waking up to my dstv that’s been switched off and I get told to pay when I have paid already,I mean this is not unfair.
Does Price lock think I wake up every morning to work for them to be paying over R2000 for it when it states that I need to pay R999 every month and I have NEVER MISSED PAYMENT SINCE I HAVE THIS EXPLORA ULTRA INSTALLED!
is there another page where I can post them on ? Maybe they will take me serious
I seriously can’t deal with this horrible service
Imagine the same thing happening since November and all I do like a stupid is pay pay pay but I get this horrible service?
If you will not assist me Dstv I prefer you cancel this
I can’t keep sending messages every second or third day stating that my dstv has been switched off after I paid.
What ********** **** is this ?
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
I would like this to be sorted out
I can’t be told that I need to pay after I have paid,it’s happens each and every month it is unfair,I’ve been posting here on Hello Peter and there hasn’t been a change.
I would like it to be sorted
I got an email
Now with two different amounts that I need to pay yet again.
Just sort this out
It’s really getting to me
I’m supposed to be paying R999 I even spoke to Precious and she confirmed that and she said because of all these mistakes they will not charge anything more and no reconnection fee.
I just need to this sorted and the mistakes rectified,just out yourself in my shoes,if this had happened to you how would you have reacted to this ?
It’s not something one can take lightly honestly.
I deserve the best service after all this running around having my dish switched off every 4th day,getting told I need to pay four different amounts by different consultants
I would like this to be sorted out
I can’t be told that I need to pay after I have paid,it’s happens each and every month it is unfair,I’ve been posting here on Hello Peter and there hasn’t been a change.
I would like it to be sorted
I got an email
Now with two different amounts that I need to pay yet again.
Just sort this out
It’s really getting to me
I’m supposed to be paying R999 I even spoke to Precious and she confirmed that and she said because of all these mistakes they will not charge anything more and no reconnection fee.
I just need to this sorted and the mistakes rectified,just out yourself in my shoes,if this had happened to you how would you have reacted to this ?
It’s not something one can take lightly honestly.
I deserve the best service after all this running around having my dish switched off every 4th day,getting told I need to pay four different amounts by different consultants
I did not say process a cancellation for me,I said I would like to cancel,not anywhere did I state process one for me!
Yet again you are doing something I did not ask for!!
It shows on my app I owe R46? How is that possible?
This problem doesn’t seem to end it is driving me crazy
I did not say process a cancellation for me,I said I would like to cancel,not anywhere did I state process one for me!
Yet again you are doing something I did not ask for!!
It shows on my app I owe R46? How is that possible?
This problem doesn’t seem to end it is driving me crazy