1 reviews | Active since Mar 2017
horrible service
<p>last year around August i bought decoder from multichoice and opted for debit order, debits were running smooth until January since them these guys are so unreliable they say the payment returned unpaid on the 26th and its not due to insufficient fund, i then phoned in sent e-mails to rectify this issue, on the 27th of March i sent an e-mail to HELP@DSTV they then a confirmation that payment was collected but now my service has been suspended</p>
Dear Mduduzi Mkhize
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Dear Mduduzi Mkhize
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Good day Mduduzi Mkhize
We tried to contact you without any success.
Please be advised that your billing on your account was corrected as advised by our consultant, however the reason your service was disconnected was that your payment of R452.58 debited on the 25 March 2017 was returned by your bank on the 1 April 2017 stating that is was not provided for.
Please enquire with your bank as to why the payment was reversed.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Mduduzi Mkhize
We tried to contact you without any success.
Please be advised that your billing on your account was corrected as advised by our consultant, however the reason your service was disconnected was that your payment of R452.58 debited on the 25 March 2017 was returned by your bank on the 1 April 2017 stating that is was not provided for.
Please enquire with your bank as to why the payment was reversed.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,