Horrible service

<p>I paid for my DSTV account at a PEP store on the 28th of January a total of R 374.Early February i received an sms stating my account was in arreas.I was then disconnected.I phonedd them and was asked for proof of payment which i supp**** and was reconnected.I was disconnected again and again at an average of 2 times a week the whole of February up until today no one has been able to resolve the issue.I spend on average 15 minutes on the phone trying to resolve this.I have sent the proof of payment to more than 5 advisers,the payment department and the so called help desk.Just today one of their call centre agents phoned me to tell me of this outstanding balance.Like really now ,one account one payment and that whole organisation is failing to resolve that issue.What a service?I have used enough airtime this month to actually pay this months subscription.</p>