JM
Jabu M
1 reviews | Active since Aug 2021
21 Mar 2024, 14:51
Horrible service
DSTV is horrible.
I paid my Dstv, router, and data subscription fees on time, but I noticed that my data was not loaded, I inquired and that was sorted, however few days later another data that I had not approved was loaded.
Despite contacting agent multiple times no resolution was provided to reverse the data, Now, I'm unable to pay my DSTV bill due to the unauthorized charges, and the lack of assistance from DSTV is becoming a recurring issue. I'm even considering canceling my subscription. POOR SERVICE ‼️‼️
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
21 Mar 2024, 15:05Hi Jabu Mkhwa****,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Mar 2024, 15:05
Official
Hi Jabu Mkhwa****,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
