HORRIBLE SERVICE

Good day

I would like to report the bad services I received from DSTV this month in March 2020. On the 1st March 2020 I paid for my DSTV an amount of R460.00 including the reconnection fee which is R50. The message I had received was that I must pay R458.00 which I paid R460. Last week I received a message that I must pay R133.00 and I called DSTV and spoke to an Agent by the name of Sandile Khumalo, he advised that I must ignore the message as it was for payment for the month of April 2020. My service was cancelled and I called and they reconnected me. Today this morning my service was cancelled again and I called in the morning and spoke to another Agent who said he was getting it reconnected and he was sorry that my funds I paid were not allocated. I am on the line now with another Agent by the name of Lazola a Lady who is very rude and she said I must pay R233 in order to get my Dstv connected. I am holding for the Manager for the past 30 minutes now. I asked what compact do I have which requires R693.00 a month and she is rude to answer this. I fail to understand why you treating your cUstomers like this. We call using our own Airtime. And time wasted.