nA
natasha A

1 reviews | Active since Jul 2015

04 Feb 2020, 12:37

HORRIBLE SERVICE

Absolutely pathetic. I had upgraded from Compact to Premium. I called in on the 02/02/2020 to downgrade back to compact. This never happened. I called again yesterday and was told i didnt call in at all. I was then told, i can only down grade on the 02/03/2020. This was not my fault but that of the people that work there. I asked for a manager to contact me, no one has called me back.

This honestly frustrating dealing with idiots.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Feb 2020, 08:42
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
nA
natasha A's update13 Feb 2020, 10:42
Reviewer Update
Thank you Ntando