TT
Thembisile T
1 reviews | Active since Jul 2010
14 Apr 2016, 11:30
horrible service
Last month I complained about multi choice twice and both times I was assured that my debit order was reinstated. I paid the R650 that was required on the 24th of March after a month of disconnection. On the 27th the debit order was supposed to deduct as per agreement and I thought it did only to wake up to a disconnection Monday the 11th. What is wrong with you people? This is trully unfair and unaccountable.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
15 Apr 2016, 11:29Hello tembidc,
Thank you for taking for taking our call.
As discussed, we have reconnected your DStv service. Also, the debit order facility is still active.
We apologise for the poor customer experience and the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us using the touch points below.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking for taking our call.
As discussed, we have reconnected your DStv service. Also, the debit order facility is still active.
We apologise for the poor customer experience and the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us using the touch points below.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply15 Apr 2016, 11:29
Official
Hello tembidc,
Thank you for taking for taking our call.
As discussed, we have reconnected your DStv service. Also, the debit order facility is still active.
We apologise for the poor customer experience and the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us using the touch points below.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking for taking our call.
As discussed, we have reconnected your DStv service. Also, the debit order facility is still active.
We apologise for the poor customer experience and the inconvenience caused in this regard.
Should you require any further assistance, please don't hesitate to contact us using the touch points below.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah