1 reviews | Active since Mar 2017

12 Feb 2018, 09:31

Horrible service

I've been experiencing 3 weeks of ********** service from dstv. What baffles me is that a company as big as them have absolutely no idea what they are doing as every person I have spoken to for the past 3 weeks has given me different answers. Even a person in a supervisor position cannot follow up and assist me as a client. But let's be honest here what does dstv care for one unhappy client, you know very well you have enough people paying you to cover up for it. I am not a person to rant and rave on such websites as I expect an issue like this to be resolved, but in the past 3 weeks I have been calling the call centre on a daily basis taking time out of my work day for some one else's inefficiencies.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Feb 2018, 13:29
Official

Dear Mohammed Suhail Arbee

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team