Horrible Service

Today i have received a terrible swrice ever and i am so disappointed with their consultants. To get to my story, i got an ill advice last week and they have dissconnected my connection and my mom wont be able to watch tv this month all because of the wrong advice that i got from them. Today i called them twice with my own airtime and i spoke to two different consultants trying to resolve this issue. When i ask for the way forward, they put me on hold snd and disconnected my call and i sm even afraid to call them because the same thing will happen. It's like something that they have been trained for to say if you don't wanna help the client disconnect their call and never call them back. It's so sad to affiliate with a business that doesn't have a strong competition but i am looking forward to get something that will give me a peace of mind.