PS
Proudly S

1 reviews | Active since Nov 2016

30 Jan 2017, 09:57

Horrible ****** Service-type

<p>My account number is ********** 6</p> <p> </p> <p>On the 14th of January 2017, Multichoice acknowledged and volunteered to refund R3000 to me within ten working days. They failed to do this and refuse to give me an explanation. They refuse to call me. I've spent monies calling and making follow up with them and now I'm going to drive to their offices because they are deliberately unresponsive to my questions as a customer.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2017, 10:04
Official

Dear Teboho

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2017, 14:47
Official

Good day Teboho

Thanks for taking our call earlier. A refund has been processed , expect the funds to reflect within 48 hours.

Apologies again for the problem caused.

Warm regards

Girly