BF
Benitha F

1 reviews | Active since Sept 2017

18 May 2023, 19:56

Horrible experience

Good day

I paid my wifi 2 weeks ago everytime i am given a different reference number and us being told it has been escalated.

Nobody's taking responsibility all they do iss escalate.

I am at the point of canceling my contrct and even going as far as reporting it to a ombudsman or the highest authority.

Two weeks no internet yet payment was done. Business was lost money was lost i dont even want to spek about the inconvenience caused by dstv as a lack of responsibility.

Attached find all the different sorts of nonsense being told to me

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 May 2023, 20:01
Official
Hi Benitha, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
BF
Benitha F's update18 May 2023, 20:03
Reviewer Update
I have been hearing this ******* for 2 weeks now