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Naome N
1 reviews | Active since Nov 2013
05 Dec 2023, 11:38
HORRIBLE, DEPLORABLE SREVICE
In true MULTICHOICE style, I ordered an Internet package, this time round someone did actually call and the router was delivered. Then Nola calls to get me set up, but needed to get the sim activated. I get an sns saying I am connected. THE LINK SENT VIA TEXT DOESNT WORK AND I NEVER HEAR FROM NOLA AGAIN, WHO HAD PROMOSED TO CALL BACK. I GUESS NOW THAT DSTV CAN CHARGE ME, THEY REALLY COULD CARE LESS WHETHER THE SERVISE IWORKS OR NOT
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Dec 2023, 11:42Hi Naome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Dec 2023, 11:42
Official
Hi Naome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Naome N's updateReviewer Update
05 Dec 2023, 12:26Above is not a response, just an automated bit that makes Multichoice seem as though they respond to customer complaints and thus improve their score. Absolutely nothing to actually attend to customer dissatisfaction
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Naome N's update05 Dec 2023, 12:26
Reviewer Update
Above is not a response, just an automated bit that makes Multichoice seem as though they respond to customer complaints and thus improve their score. Absolutely nothing to actually attend to customer dissatisfaction