1 reviews | Active since May 2020
Horrible Customer service
I subscribed to multichoice price lock less then 3 weeks ago and having endless problems. First they don't want to activate my account. Then I have to post on Hello Peter for someone to take me serious. After someone calls me to fix the problem. They disconnect my services after 5 days. I then make a payment and call back to activate my subscription and they lady gives me wrong amounts due, tell me she will transfer me to another department to cancel a decoder I DON'T have. Then when I ask her to speak to her supervisor, no one comes as usual. I then ask her give me a reference number and she refuses to give me 1.i ask her to spell her name. She refuses as well. NICE WAY TO CHASE CUSTOMERS AWAY MULTICHOICE!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
