eM
elliot M

1 reviews | Active since Sept 2013

09 Sept 2024, 08:34

Horrible customer service

My experience with DSTV has been nothing of disappointment . I am literally paying subscription for no service. I am literally clearing errors every single minutes.

Agents who assist tell me to disconnect the device and reconnect again.

That has become my daily routine. They are even frank in saying if I don't do it then I won't be able to watch it. Dstv needs to wake and smell the coffee. I am paying for two households and looking to migrate them to another streaming all together.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2024, 08:36
Official
Hi Elliot Mohutsiwa, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team