VB
Vikas B
1 reviews | Active since Dec 2018
21 May 2023, 12:31
Horrible customer service
Horrible customer service. I am getting E-48 error which means bad weather or connection issue. It’s full sunny out there in Sandton and it was working mins ago, so no connection (hardware) issue. But the customer care are so dumb that they don’t understand this. They only talk like parrots, speak what they are told to. No brains
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 May 2023, 14:20Hi Vikas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 May 2023, 14:20
Official
Hi Vikas,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
VB
Vikas B's updateReviewer Update
28 May 2023, 11:30I week passed and no action had been taken. No one contacted. I still have the same problem. I am paying every month and expect good service. F*** DSTV
VB
Vikas B's update28 May 2023, 11:30
Reviewer Update
I week passed and no action had been taken. No one contacted. I still have the same problem. I am paying every month and expect good service. F*** DSTV