HORRIBLE CUSTOMER CARE FROM DSTV/ RIPPING PEOPLE OFF WITH INSANE AMOUNTS AND ACCOUNT DISCONNECTIONS

would give a 0 rating if i could! the past 2 weeks with DSTV has been devastating! Horrible customer care! My account has been overbilled with R1164. for one decoder which is on compact. when i tried correcting this account error. i spoke to 5 different ladies. the last lady being Raquel who promised to lodge a case on my account hence they reported that the system has some errors . I then asked about my account that would be affected by maybe a disconnection. she asked her supervisor whom i asked to speak to but raquel promised that the error would be fixed before my payment date which is the 4th of august . I am confident when i say that raquel promised my account wouldnt be disconnected. and now its 2 days where my dstv has been disconnected and yet we havent even reached the new month yet which is august yet im now unable to watch anything on TV. I haven been calling but continously being put on hold to no reply. the service is utterly pathetic and very disappointing. the amount that i now needed to pay is R245.64 until the 3rd of august which is insane to pay that much for 7 days. Thereafter im supposed to pay R399 on the 4th of august. THIS SERVICE IS RIDICULOUS!!!