SZ
Sivuyile Z
1 reviews | Active since Oct 2010
06 Jan 2016, 09:52
Horrible billing system.
I always thought dstv is prepaid. I last paid mine on the 17th of December 2015, I expected it to last a full month and that I would have to Pay again on the 17th again. I woke up this morning and my account is suspended. Complete ****************. The monthly subscription is basically only for 20days effectively.<br> <br> Please cancel the stupid debit order as well, I cannot wait until you have serious competition on paid TV. Maybe the service levels will be better then.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Jan 2016, 13:27Hello siv24,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Jan 2016, 13:27
Official
Hello siv24,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,