AG
Ajay G

1 reviews | Active since Feb 2020

07 Apr 2022, 08:53

Horrible

Good day

I have had issues with my account the past 10 days spoke to numerous agents and send plenty of emails and still the issue is not resolved DSTV claims i did not pay in March and that there was a reverse on my account!

My account was paid via secure payment thru your site/link i have the proof of payment and the bank statement wich shows there is no reversal but still you discconect my service every other day ! The last agent promised me to rectify the issue after saying it was a problem on your side

Please can a AGENT PHONE ME *** this is pathetic!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Apr 2022, 09:29
Official
Hi Ajay,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team