Horrible and disrespectful DSTV agents

31 March 2023 i have made a payment R120.00 via dstv WhatsApp link and on the 3rd of April 2023 i was surprised to see my package suspended then i called the consultant and he asked me to send proof of payment of which i did then he said he will attach it then reconnect my package few minutes later i was reconnected then i gave him my banking details to setup a debit order to avoid and he said he's failing to load the debit but few days later the same problem repeated and it was Easter and i was travelling.The 12 April 2023 call again complain about the same issue and i was reconnected again until the 18th and it was two days before my pay day and i was angry decided that i will just have to pay to avoid talking to the agents about the same problem.The 20 April 2023 i went to Spay Les Marais to make payment of R182 then i was reconnected.On Thursday 04 May 2023 i was surprised to see i failed attempt to debit order of R129.00 on my account because it needs my approval then days later my package is suspended then i called the consultant i forgot her name but i wrote her name on dstv app reviews because she didn't want to listen to me and understand my challenges then i went to dstv WhatsApp and chat with Pabi she was rude and also wasn't interested in helping me and she ended our chat.i tried again until I found Lindiwe who was willing to help me and escalated my matter and gave me an assurance that this problem is solved and gave the reference i quote " escalation has been made for your payment to be allocated. Your reference number is ***0 " " We will make sure that this error does not persist" . Today the 11 May 2023 i was surprised to see my package suspended i quickly send a text on Dstv whatsapp chats where i was insulted by Teboho who called me a *****ster who duplicates proof of payments and threathened to report me and ended our chat. I tried again hoping to get someone who understand customer service like Lindiwe then i was assigned to Ntokozo who was rude and called me a *****ster i will quote her " Please note that the proof of payment sent is a duplicate and can not be used" " You have been reversing debit orders on your account" " what you doing is ***** and can result in an investigation". I will not allow Dstv agents to undermine and disrespect me.