MD
Mel D
1 reviews | Active since Mar 2017
02 Mar 2017, 16:29
Horrible
<p>This is the worst service I received from a service provider. They disconnected my dish as I did change of ownership and already paid, they asked me to send Proof of payment 3 times and everytime I called in each one gives me a different story. The staff working there is very *********** and needs more training.</p> <p> </p> <p>Very unhappy customer</p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
02 Mar 2017, 16:41Dear Mel D
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s reply02 Mar 2017, 16:41
Official
Dear Mel D
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Mar 2017, 17:58
Good day Mel
We could not get hold of you today to discuss your query telephonically.
For further assistance, we need the details of the previous owner such as the identity number or MultiChoice customer number.
Your prompt response is important to us.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply02 Mar 2017, 17:58
Official
Good day Mel
We could not get hold of you today to discuss your query telephonically.
For further assistance, we need the details of the previous owner such as the identity number or MultiChoice customer number.
Your prompt response is important to us.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Mar 2017, 12:51Dear Mel D
We still could not get hold of you today and discuss your query telephonically.
Please respond with the required information for further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply03 Mar 2017, 12:51
Official
Dear Mel D
We still could not get hold of you today and discuss your query telephonically.
Please respond with the required information for further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Mar 2017, 10:53Good day Mel
Thank you for taking our call today.
We have successfully allocated the payment to your DStv account. Also, we’ve credited you for three days since you could not access your DStv service.
Please use the customer reference number ***9 when paying for your DStv account.
Should you require any further assistance, please don't hesitate to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply06 Mar 2017, 10:53
Official
Good day Mel
Thank you for taking our call today.
We have successfully allocated the payment to your DStv account. Also, we’ve credited you for three days since you could not access your DStv service.
Please use the customer reference number ***9 when paying for your DStv account.
Should you require any further assistance, please don't hesitate to contact us.
Kind regards
Dinah
Best regards,