EA
Erique A
1 reviews | Active since Nov 2019
12 Nov 2019, 20:50
********** service from DSTV
I have received the poorest of the poorest of services from the consultants. There seems to be no one who will take responsibility for their inacurate, unreliable information.
I have been put on hold for over an hour and after that the system is offline. I have been paying for subscription that has been activated by a ghost and yet the recorder has not been working for over 8 months as I don't have a TV, but everytime no one can account as to who made the request for reconnection.
K am canceling my subscription effective immediately.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Nov 2019, 09:27Hi Erique Armando,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
DStv (MultiChoice)'s reply14 Nov 2019, 09:27
Official
Hi Erique Armando,
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
We acknowledge that we have received your complaint, and we are attending to it. As soon as we have feedback we will revert back to you by email or telephone.
Kind regards
DStv Help Team
DStv (MultiChoice)'s replyOfficial
15 Nov 2019, 18:51 Hi Erique Armando,
We have tried to contact you on ***, with no success.
The account is activated on DStv Family package.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv Help Team
We have tried to contact you on ***, with no success.
The account is activated on DStv Family package.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv Help Team
DStv (MultiChoice)'s reply15 Nov 2019, 18:51
Official
Hi Erique Armando,
We have tried to contact you on ***, with no success.
The account is activated on DStv Family package.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv Help Team
We have tried to contact you on ***, with no success.
The account is activated on DStv Family package.
We hope you accept our apology for the inconvenience caused.
Kind regards
DStv Help Team