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Signed up for DSTV on the 12 April streaming service. it is now May and we have been billed for a service we have yet to use. We have called in countless times, let’s not even talk about the attitude of some of the call centre agents, being put on hold for 15 minutes only to be transferred to someone new and had to start the whole conversation again - they kept asking for proof of payment, even though we have sent multiple copies. Got a call saying the money has been allocated to the account and all I need to do is have it activated. Two days later I have heard nothing despite it being escalated. This is absolutely **********. Can’t even use the call centre as they don’t have a clue what is going on. This is disgusting all I want is a refund for a service I paid for and NEVER used.