********** behaviour and service from DSTV

Follow up on my review for 10 September, it went from bad to absolutely atrotious service at dstv, since being promised that the problem will be looked in to regarding the promotion offer they offered us at 585 pm and not allocation it to our profile we are not being diconnected every 2nd day and charged R60 everytime for reconnection fee. We have been promised that a manager will call us but still nothing, also weve made about 50+ calls to the call centre in the last 9 days to sort this out. We have been told to hold on and then cut off 50% of the calls the other calls they just put the phones down, the 1 time i got to speak to a supervisor he said i must go to a walk in centre and ended the call. To this day nobody has called to help us even after replying to my first hello peter REVIEW they never called. ********** service.