Horable Customer Service

I paid R588 on the 1 December 2022 which was due for my subscription and it was not updated few days later my subcription was suspended. i sent Proof of payment it was opened there after every 4 days i would be suspended and i will have to call and explain to each and every agent and they will apologies and promised that the matter it will be resolved but 4 days later sme thing happens. On the 24 December 2022 i paid R600 which was more than my subscription but the same problem continued. even my showmax was suspended now because as per their system i am owing. so everytime I called and they reconnect me they charged me R50. February i paid R600 again while having that problem of my view being suspend every 4 days. The supervisor by the name of Anovuyo promised that he will ensure that the matter gets resolved. They finally updated the payment of R588 and reversed the R50 they have been charging me for Re connection fee but to my suprise again not all of them were reversed. I paid R600 in march again but still my view is being suspended every 4days because i now owe those R50 for reconnection fee. dont forget i dont have showmax anymore because of this and i dont owe showmax because I am paying everymonth. the list of people i spoke to its endless just to name the few. i spoke to Amyena- Supervisor Anovuyo- Supervisor Nokukhanya - Agent Sibulelo- Agent Nompumelelo- Agent Luyanda Madikizela- Agent Nokwazi- Agent Favorite- agent Landile- Agent Njabulo- Agent