hopless consultants service

called the contact centre twice but got cut off the 1ste time after speaking to a consultant and she don't even call back and the second time spoke to another lady and explained again but this time got put through to the customer survey with out even being help. BAD BAD BAD BAD BAD service from a company that rakes in millions in this country and can't even give quality service to the very clients that pays for a services.<br> bad, hopeless, insufficient people that means nothing at all.