HOPELESS... AND USELESS ARE UNDERSTATEMENTS.....

Absolutely hopeless!! my husband and I paid on the same day, two seperate amounts, the account should be in credit. When I phoned I was told that hte payment would be allocated to the box office account that was in arrears, the balance would be moved to the DSTV account and the account would be in credit.;

why , in the life of, would you send a message to my husband to inform that our account is in arrears by 3203.00?!?!?!?!? I am starting to slowly think to cancel this **** rather. Basic accounting?

further to that, I asked for a form to change the account into my name... more than a month ago..... as usual your bubbling ineptitude proven again, because you still havent done that either?

please find someone with some brains to call me to sort this out.....TODAY.