Hopeless

<p>7 Weeks and still waiting for a response. 14 Escalations from the call centre department to the DDP. DDP does not have a number where you can contact them. Created a new account for they to useless to update an existing account. Then they call quick with promises still waiting for the call back to super visors at the call centre. They will escalate this. The DPP department does not have telephone lines but they will call you back</p> <p>"We have escalated this". Just give a number for the DPP department so that we can contact them as escalations is not working or at least give one person one contact number so that we do not have to repeat ourselves every time and every time just get escalated. Give us a number so that we can contact them our self.</p>