1 reviews | Active since Dec 2016

05 Jan 2017, 14:19

Holiday home being watched by someone else!

<p>I have a DSTV package with a holiday home. Someone keeps on switching it off! Client services tells me that I have TWO holiday homes! I only have ONE. Who-ever is switcing it, switches mine off and theirs on.</p> <p>What a hassle. Queue's all over the place. This happened 3 times this holliday.</p> <p>Your self-service is also a waste of time.</p> <p>Can a person and not a "ghost voice" (computerised system), please contact me so we can sort this out.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2017, 14:48
Official

Dear Johan

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

's update24 Feb 2017, 11:17
Reviewer Update

So when is "shortly" ??